Service Terms

ConnectingPM

 

These Service Terms ("Terms") govern your access to, and the use of the services provided by ConnectingPM ("Company") and its products, including TalentOcean, Masterclasses, Consulting and Coaching (collectively, "Products"). By accessing or using any of our Products, you agree to be bound by these Terms:

 

1.    General Terms

 

This ConnectingPM Agreement (the “Agreement”) is entered into between ConnectingPM, with offices at Amaliastraat 12, Amsterdam, The Netherlands 1052 GN with Chamber of Commerce No. NL68721129 and the entity agreeing to this Agreement (“Client”, “Agent”, “Customer” or “Professional”).

 

This Agreement is effective for ConnectingPM Consultations, Coaching and Masterclasses and TalentOcean Insights, Analytics and Roles, under the identification of "ConnectingPM" (also referred to as a “Company” or “Supplier”) or "TalentOcean" (as a product), “Masterclass” (as a product), “Consulting” (as a service) and “Coaching” (as a service). Where necessary, indicators (“check boxes”) are applicable as the date an Agreement is countersigned (the “Effective Date”).

 

If the Client does not have the legal authority to bind the Clients’ employer or the applicable entity please do not click the “I Accept the Terms and Conditions” indicators (“check boxes”) or, if applicable, do not sign or indicate acceptance of this Agreement.

 

By using the Service, the Client represents and warrants that the Client meets all the requirements listed below, and that the Client won’t use the Service in a way that violates any laws or regulations. Note that by representing and warranting, the Clients are making a legally enforceable promise.

 

2.   Eligibility

 

This Agreement governs Client access to and the use of the Services as ordered in the applicable Order Form. If the Client is accepting on behalf of the Client employer or another entity, the Client represents and warrants that they:

 

  • Be at least eighteen (18) years old will full legal authority to bind your company, – your employer or the applicable entity to this Agreement.
  • Complete indicated ordering process(es).
  • Agree to this Agreement.
  • Provide true, complete, and up-to-date contact and billing information.
  • Not be – either individually or as part of a group, entity or state - subject to EU, US and UN sanctions, embargoes, and bans that prohibit the use of this Service.

 

3.   Description of Services

 

ConnectingPM provides a range of services that support the professional development and growth of individuals and organizations. These services include:

 

  • TalentOcean Insights and TalentOcean Premium Insights: A platform that provides profiles and data-driven insights to assess skills for recruitment or hiring management.
  • TalentOcean Roles: A service that helps organizations match the right people to the right roles.
  • TalentOcean Analytics: A service which supports a data model listing of TalentOcean Services.
  • Masterclasses: A series of online instructional courses that cover a range of professional development topics.
  • Consulting: A service that provides expert advice and support on a range of business and management issues.
  • Coaching: A service that offers personalized coaching to help individuals improve their skills and achieve their goals.

 

4.   Use of Services

 

You may only use our Services for lawful purposes and in accordance with these Terms. You agree not to use our Services:

 

  • In any way that violates any applicable federal, state, local or international law or regulation.
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our Services, or which, as determined by us, may harm the Company or users of our Services or expose them to liability.

 

5.   User Accounts

 

In order to use some of our Services, you may need to create an account with us. You agree to provide accurate and complete information when creating an account, and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials, and for all activities that occur under your account.

 

6.   Intellectual Property

 

The Company owns all intellectual property rights in our Products and Services. You may not use any of our intellectual property without our prior written consent.

 

7.   Payment Methods

 

A valid payment method of a credit or debit card, PayPal or bank transfer is required to process the payment for the Service. The Client shall provide ConnectingPM with accurate and complete billing information including full name, address, state, zip code, country, a valid payment method along with the completed Order form.

 

By submitting an Order form and payment information, the Client automatically authorizes ConnectingPM to charge all Service fees and individually itemized packages or services incurred through the Client account to any such payment instruments.

 

Should automatic billing fail to occur for any reason, ConnectingPM will issue an electronic invoice indicating that the Client must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

 

8.   Coupons and Free Trial Offers

 

At the discretion of ConnectingPM, Clients may be offered discounted services through pre-defined Coupon codes. This includes – but is not limited to – the following:

 

  • Campaign Offers (a pre-defined discount percentage off the Service).
  • Pilot Scheme "Free-Trial" Offers (a limited-time offer for a "free" Service).

 

Coupons and Free Trial offers are valid for one-time use only by the recipient intended.

 

9.   TalentOcean Insights

 

TalentOcean Insights Product Description

 

TalentOcean Insights For Professionals

 

TalentOcean Insights delivers:

 

  • A registration process including the collection of personal contact details and recent job history.
  • An assessment process including 22 core skills relating to project management.
  • Subscription to the TalentOcean platform, including matching and access to apply for Talent Roles.
  • A comprehensive profile and appraisal document provided to registrants upon completion of their assessment.

 

TalentOcean Insights For Agents, Client or Customers

 

TalentOcean Insights delivers:

 

  • Comprehensive insights through documents containing profiles and appraisals for nominated applicants, provided after successful registration and completion of their assessment.

 

TalentOcean Insights Product Terms for Professionals

 

The following terms apply to your use of TalentOcean Insights:

 

  • You may re-utilize the content of your provided TalentOcean Insights, without change. Where changes may have been applied, the resultant document is not the responsibility of ConnectingPM.
  • You agree to comply with all applicable laws and regulations in connection with your use of TalentOcean Insights.
  • You acknowledge that the Company is not responsible for the accuracy, completeness, or reliability of any data or information provided by TalentOcean Insights.

 

By registering with TalentOcean, you understand that you are joining the TalentOcean for Professionals Services for persons seeking employment opportunities (“Professionals”). You consent that your application and assessment data can be anonymously published on the Professional Dashboard on connectingpm.com (“Website”), shared with persons and organizations seeking qualified Professionals for employment vacancies (“Clients”) and who make purchases on behalf of multiple other parties and employment intermediaries (“Employers” or “Customers”). ConnectingPM (“ConnectingPM B.V.”) may also act as an employment broker on behalf of Clients who purchase such services through their affiliates. You acknowledge and agree that your license to use the Website is automatically revoked if you attempt to use the Website for any other purpose. If you access or use the Website in your capacity as an employee or other representative of an Employer or Recruiter, you agree to this Agreement on behalf of yourself and the applicable Employer, as applicable, and you represent and warrant that you have the authority to bind such Employer, as applicable, to this Agreement.

 

We may change this Agreement by notifying you of such changes by reasonable means, including by posting a revised Agreement on the Website. Such changes will not apply to any claim prior to the date we post the revised Agreement containing such changes or if we have otherwise notified you of such changes. Visiting or using the Website after any changes to this Agreement confirms your acceptance of such changes. The Last Updated section will indicate when this Agreement was last modified. We may change or discontinue all or any part of the Website (including access to the Website through external links) at any time and without liability; charge, change or waive any fees required to use the Website; or provide opportunities to some or all users of the Website.

 

TalentOcean Insights are online questionnaires for the provision and assessment of skills (“Professional Insights”), and of Professionals’ responses (“Scores”) through the Website. After you submit a TalentOcean Assessment, a Recruiter may obtain your Scores, on request.

 

A TalentOcean Assessment is solely intended to evaluate personal, professional and project management skills. It is not a method of evaluating a Professional’s overall suitability for a vacancy. Only the Recruiter viewing your results will determine whether a particular skill is relevant to a TalentOcean Role posting and whether a Professional is suitable for a TalentOcean Role posting. Joining the TalentOcean for Professionals service does not guarantee a job, a job offer, a job offer at a specified salary or further communication or action from a Recruiter. A Recruiter alone determines whether the Professional is suitable based on quantifiable attributes and Scores. ConnectingPM will cancel any applications that do not have a Professional Application and Assessment completed within 30-days. You acknowledge that these disclaimers are sent at the discretion of the ConnectingPM and that ConnectingPM will determine if the Professional can re-apply in the future.

 

You acknowledge and understand that Recruiters and Employers (or their employment agents) select which Professionals are associated with their open positions, ConnectingPM does not determine which Professionals are selected, and ConnectingPM cannot influence Recruiters’ or Employers’ choice. You agree that ConnectingPM is not responsible for providing alternative screening methods as required by the Americans with Disabilities Act or other equivalent legislation, and that Recruiters and Employers are solely responsible for providing such alternative methods. If you require a modified form or alternative methods for a TalentOcean Assessment, screening or application, you must indicate this to the Recruiter. ConnectingPM may provide a means for you to request such an alternative method or solution from the Recruiter. ConnectingPM makes no warranty that the Recruiter has received or will respond to any such request. ConnectingPM does not warrant that the delivery method of an Employers recruitment process will comply with the Americans with Disabilities Act or any equivalent law.

 

You agree and acknowledge that TalentOcean Assessments and Scores can only be useful and valuable if the content is kept confidential. You therefore agree to keep the content of TalentOcean Assessments and Scores confidential and not to reproduce or discuss them with others, except for communications between you and a Recruiter or Employer about the TalentOcean Assessment you received and the Score you received from ConnectingPM.

 

ConnectingPM may remove Assessments from the Website with or without cause and without any obligation or notice. Assessment links sent to you may remain active after a Recruiter pauses or closes their job campaign on ConnectingPM. When a Recruiter pauses or closes a Job (for example, after the Employer has hired someone),

 

ConnectingPM does not guarantee that the Recruiter will view associated notifications or updates. This includes Assessments, Scores and questions regarding alternative application methods.

 

ConnectingPM may also offer you the option to retake an Assessment (after proven training or 6-months). Your Score will then be associated with your TalentOcean Professional Insight and updated to the Website. You cannot control whether the Score is available to Recruiters viewing the Website

 

As a Professional, you agree that your Scores, applications, and other communications through the TalentOcean for Professionals service will be processed and analyzed by ConnectingPM in accordance with this Agreement and the Privacy Policy from ConnectingPM. You request and authorize ConnectingPM to make the data submitted in your Professional Applications and Scores available on the Website, to any Recruiters requesting your details in the form of TalentOcean Professional Insight. You understand that this is without warranty and that ConnectingPM reserves the right to display or reformat Scores in a manner that allows Recruiters to view your Scores along with Scores from other Professionals. ConnectingPM may collect the results of the Assessments of all selected Professionals for the purpose of displaying the percentile for your Scores. You also acknowledge that your request to ConnectingPM to send your Scores to a Recruiter cannot be cancelled and ConnectingPM does not warrant that any Recruiter will receive, access, read or respond to the Score, or that no errors occur in the data transfer. However, ConnectingPM may notify you when any of the above events occur.

 

ConnectingPM is not acting as an employment agency by providing the TalentOcean for Professionals service. By joining the TalentOcean for Professionals service, you acknowledge and agree that ConnectingPM’s involvement is limited to identifying and screening qualified Professionals for Recruiters. ConnectingPM provides only a tool that allows Recruiters to engage at their discretion. TalentOcean Professionals are solely responsible for the content in their Professional Applications and the Scores in their Assessment, requests for interviews or offers, any issues arising from a job acceptance or refusal, and any other issues arising from the ConnectingPM TalentOcean for Professionals service.

 

As a TalentOcean Professional, you agree that all rights you have under applicable employment, equality and discrimination laws, the US Fair Credit Reporting Act, corresponding state laws, and similar laws regulating consumer or credit reporting agencies in other countries can only be invoked against the Employer.

 

ConnectingPM has no outside interest in or liability for any agreements between an Employer and a Professional, regardless of whether ConnectingPM receives any compensation from the Employer in connection with the transaction. ConnectingPM shall not be liable for any costs or damages arising out of or in connection with any such transaction.

 

ConnectingPM is not responsible, and disclaims all liability, for the content, accuracy, validity, completeness, legality, reliability, or availability of the Website and the ConnectingPM Assessments tool.

 

TalentOcean Insights Terms for Professionals Role Data and Retention

 

As a TalentOcean Professional, you take various actions on our Website and provide various types of information. For example, you search for jobs and ConnectingPM knows and records information regarding the jobs you search for and select, as well as the location of those jobs, the general salary range, or the level of experience of the jobs you view (if specified in the TalentOcean Role Postings), the TalentOcean Role Postings you respond to, the amount of activity or time of your most recent activity on ConnectingPM, information you provide directly to ConnectingPM including desired salary or previous experience, or information in the “About Me” section of your TalentOcean Insight or other conduct of you on the Website or other information you provide. You know exactly which data this is because you are the person who provided the information or performed the activities and because the data only relates to your activities. If you submit a Professional Application and Assessment, you agree that ConnectingPM may associate this data with your TalentOcean Insight and use the recorded factual data to present job opportunities and your anonymous profile to Recruiters who may be interested in a person who matches their job vacancies. You also agree that ConnectingPM may contact you based on this observed behaviour or information provided on behalf of Recruiters or ConnectingPM itself. Please note that the above actions do not include any information sent by you to a third party. ConnectingPM will not post any personally identifiable information on our website including your resume and personal introduction. Your information will only be shared with Recruiters who are paid Clients of ConnectingPM’s TalentOcean or TalentOcean Premium Services (see Terms of Service).

 

TalentOcean Insights Product Terms for Agents, Clients or Customers

 

Based on the selected Service, there are a predefined number of TalentOcean Professional Roles and associated TalentOcean Insights you are eligible to request. Any requests that exceed the number available can be purchased at the presented rate or the Client’s request will be rejected. The Client will receive an email with the option to purchase (via payment link).

 

Professional Insights are provided as a "point in time" document for each purchase. Where a Professional Insight has been updated the Client may, at their own discretion, re-purchase an updated version which will be decremented using the same accounting process as for the initial Professional Insight purchase.

 

Terms for TalentOcean Insights derived from TalentOcean Roles

 

Based on a published TalentOcean Role, the predefined number of TalentOcean Insights purchased will be presented to the Client during the period. ConnectingPM informs all Professionals when their Professional Insights have been requested. The Client agrees to inform ConnectingPM of any Professional Insights that will not proceed to a formal interview within 5 business days and ConnectingPM will notify the Professional that the Client has decided to pursue other Professionals.

 

TalentOcean Insights Use Restrictions

 

The Client will not - and will not allow - third parties under its control to copy, modify, create a derivative work of, reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any content of the Services (except to the extent such restriction is expressly prohibited by applicable law).

 

TalentOcean Insights Service Period and Termination

 

This Agreement will remain in effect from the date the Client subscribes to the Service, “Effective Date” until the Client cancels the Service in the Client portal or is terminated in accordance with the Agreement. When applicable, the Client will receive regular email notifications regarding the Service renewal date which will automatically be charged using the payment method defined during the ordering process.

 

ConnectingPM may terminate or suspend the Client account, without prior notice or liability, for any reason, including without limitation if the Client breaches the Agreement.

 

Upon termination, the Client right to use the Service shall cease on the last day of the billing cycle. If the Client wishes to terminate their account, the Client may simply discontinue using the Service.

 

If the Agreement terminates or expires, then all Order Forms also terminate or expire, as applicable. If the Agreement terminates or expires, then all rights and access to the Services under the Agreement will terminate (including access to the Assessment Portal and Client Data).

 

TalentOcean Insights Intellectual Property

 

The Service and its original content, features, and functionality are and shall remain the exclusive property of ConnectingPM and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries. Our copyright, trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ConnectingPM. The Client agrees that:

 

ConnectingPM shall hold the exclusive property rights to the (aggregated and anonymized) test scores and may use these for performing and improving its Services (e.g. questions and answers, benchmarking of scores).

 

TalentOcean Insights Brand Features

 

The Client may not use branding for ConnectingPM or TalentOcean without written consent. Please contact info@connectingpm.com.

 

TalentOcean Services Feedback

 

At its option, the Client may provide feedback about the Services to ConnectingPM. If Client provides Feedback, then Client assigns to ConnectingPM all rights, titles, and interests in that Feedback.

 

Accounts for the TalentOcean Insights Service

 

When the Client creates an account with ConnectingPM, the Client must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Agreement, which may result in termination of the Clients account on the Service.

 

The Client is responsible for safeguarding the password that is used to access the Service and for any activities or actions under the Client password, whether the password is with the ConnectingPM Service or a third-party service.

 

The Client agrees not to disclose their password to any third party. The Client must notify ConnectingPM immediately upon becoming aware of any breach of security or unauthorized use of the Client account.

 

The Client may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than the Client without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

 

TalentOcean Insights Authorized Use

 

The Client may only use the Service for lawful purposes and in a manner consistent with the nature and purpose of ConnectingPM.

 

The Client agrees to maintain the privacy of TalentOcean Professionals personal information and to use the data provided by ConnectingPM for the purpose of interviewing, evaluating and hiring TalentOcean for Professionals for opportunities within their companies or on behalf of their clients.

 

The Client must not use the Service to assess Professionals for any jobs which are unlawful, unsafe, offensive, discriminatory, or inappropriate.

 

The Client must not use the Service to solicit information from Professionals that could be used to discriminate against them.

 

Unauthorized use of the Service may be a criminal offense and/or give rise to a claim for damages.

 

TalentOcean Insights Marketing and Publicity

 

The Client may state publicly that it is a ConnectingPM or TalentOcean Client and display ConnectingPM or TalentOcean Brand Features in accordance with Trademark Guidelines and this Agreement. ConnectingPM may request in writing to promote the Client as a buyer of ConnectingPM or TalentOcean services. Any use of a party’s Brand Features will insure to the benefit of the party holding Intellectual Property Rights to those Brand Features. A party may revoke the other party’s right to use its Brand Features with written notice to the other party and a reasonable period to stop the use.

 

Billing and Payment Methods

 

TalentOcean Insights are provided in volume packages, payable in advance under the general payment terms within this document.

TalentOcean Subscription and Packaged Services

Connecting PM offers products packages accessible through a billing and subscription portal:

https://billing.talentocean.co/portal/cpmhome

The following products are available through a subscription and packaged service:

  • TalentOcean Insights
  • TalentOcean Premium Insights
  • TalentOcean Roles

All products come with an associated, free TalentOcean Analytics service.

TalentOcean Subscriptions

TalentOcean Insights Subscriptions are offered monthly, with 5 Insights included per period. Insights are cumulative and remain available based on the number of months purchased.

TalentOcean Premium Insights Subscriptions are offered monthly, with 5 Premium Insights included per period. Premium Insights are cumulative and remain available based on the number of months purchased.

TalentOcean Roles Subscriptions are offered monthly, with 1 Role and 5 Premium Insights included per period. Roles are published on TalentOcean for a total of 30 days. They are cumulative and remain available based on the number of months purchased.

TalentOcean Packaged Services (Add-Ons)

TalentOcean Insights are available by volume to customers with an active TalentOcean Insights Subscription. These Insights are perpetual and remain on account until they are exhausted.

TalentOcean Premium Insights are available by volume to customers with an active TalentOcean Premium Insights Subscription. These Premium Insights are perpetual and remain on account until they are exhausted.

TalentOcean Roles are available by volume to customers with an active TalentOcean Roles Subscription. These Roles are perpetual until published, where they will be available on TalentOcean for a total of 30 days. Unpublished Roles from this Service will remain on account until they are exhausted.

Connecting PM also offers free offers and coupons that are valid only once per customer.

By purchasing a subscription product from Connecting PM, you agree to the following terms:

Payment

Payment is required at the time of purchase using a valid payment method accepted by Connecting PM. The subscription fee is non-refundable, except as required by law. All Subscriptions, Products and Packages are inclusive of VAT in the Total Amount Payable.

Validity Period

The validity period of your subscription is as specified in the product description. Your subscription will expire at the end of the validity period, and you will need to purchase a new subscription to continue accessing the product.

Free Offers and Coupons

Free offers and coupons are valid only once per customer, and may not be combined with other offers or coupons.

Cancellation and Refunds

You may cancel your subscription at any time by contacting us at:

billing@connectingpm.com.

We do not offer refunds for unused subscription periods, except as required by law.

Changes to Subscription Products and Terms

Connecting PM may change the subscription products offered and the terms of this subscription agreement at any time. We will provide you with notice of any material changes to the subscription products or terms, and you will have the opportunity to cancel your subscription before the changes take effect.

 

10. TalentOcean Insights Free Trial Offer

 

Free Trial Offer Eligibility

As advertised, the TalentOcean Insights Free Trial Offer:

·         Is available only to customers or organizations that have not previously taken a free trial. Trials are limited to one offer per customer or organization.

·         Have a duration of not more than 14 days from the first applicant submission. Subsequent submissions after that time will not be supported.

 

Free Trial Offer Scope

 

ConnectingPM provides supporting services during the free trial period. This includes the provision of 5 Insights for nominated individuals and limited customer support.

 

Free Trial Offer Data and Personal Information Retention

 

ConnectingPM is committed to protecting your privacy and personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. By using this service, you consent to the collection, processing, and storage of your personal information for the purposes of providing the free trial offer and supporting services. We will not share your personal information with any third parties without your consent, except as required by law.

 

Free Trial Offer Non-Solicitation of Trial Applicants

 

ConnectingPM will not undertake any direct or indirect solicitations of trial applicants. Should applicants wish to avail themselves of the services (Role applications) on offer, ConnectingPM are not responsible for those actions on the part of the participant.

 

Free Trial Offer Fees and Charges

 

The free trial offer does not include any fees or charges. However, you will be required to provide billing information if you choose to continue using the service beyond the free trial period.

 

Free Trial Offer Termination

 

ConnectingPM reserves the right to terminate the free trial offer at any time without notice. We may also terminate your access to the service if you violate any of these terms and conditions.

 

Free Trial Offer Limitation of Liability

 

ConnectingPM is not liable for any damages that may result from your use of the service, including but not limited to direct, indirect, incidental, or consequential damages.

 

11.  TalentOcean Analytics

 

TalentOcean Analytics Product Description

 

TalentOcean Analytics delivers a combined, tabular view of the data assets in Microsoft Excel format, collected for each participant on behalf of the Client and as listed, provided in a purchased TalentOcean Insights or TalentOcean Roles product.

 

TalentOcean Analytics Product Terms

 

The following terms apply to the use of TalentOcean Analytics:

 

  • You acknowledge that the data provided by TalentOcean Analytics is for informational purposes only and should not be relied upon as the sole basis for making decisions.
  • You agree to comply with all applicable laws and regulations in connection with your use of TalentOcean Analytics.
  • You acknowledge that the Company is not responsible for the accuracy, completeness, or reliability of any data or information provided by TalentOcean Analytics.

 

TalentOcean Analytics Limitations of Product Service

 

Where there are more applicants listed than purchased under a TalentOcean Insights or TalentOcean Roles product, excess applicants details will be anonymized within the listing. The Client will have the opportunity to purchase a new package (by volume) in order to obtain the personal details for any anonymized records made available through the provisions of TalentOcean Insights or TalentOcean Roles purchases.

 

12. TalentOcean Roles

 

TalentOcean Roles Product Description

 

TalentOcean Roles delivers:

 

  • A job specification, derived from a Client supplied job description and curated by ConnectingPM subject matter experts, converted to a TalentOcean Role.
  • A skills profile, derived from the Client supplied job description and devised by ConnectingPM subject matter experts, converted to a TalentOcean Role.
  • A Role document, containing comprehensive details of the Role, derived from a provided job description.
  • Publication of a Role on the TalentOcean platform, devised for TalentOcean applicants to review and submit their Profile for consideration.
  • Semi-automated matching of suitable TalentOcean applicants based on client-approved data comparison criteria.
  • The provision of a specified number of TalentOcean Insights for suitable applicants, based on the volume indicated within the purchased package.
  • The provision of a consolidated data table list of applicants details in the form of TalentOcean Analytics, based on the volume indicated within the purchased package.

 

TalentOcean Roles Product Terms

 

The following terms apply to your use of TalentOcean Roles:

 

  • You acknowledge that the recommendations provided by TalentOcean Roles are based on data and algorithms and may not always be perfect matches.
  • You agree to use the recommendations provided by TalentOcean Roles in conjunction with other information and your own judgment.
  • You acknowledge that the Company is not responsible for the accuracy, completeness, or reliability of any recommendations provided by TalentOcean Roles.

 

TalentOcean Roles Limitations of Product Service

 

Where there are more applicants than purchased under a TalentOcean Insights or TalentOcean Roles product, excess applicants will be withheld. The Client will have the opportunity to purchase a new package (by volume) in order to obtain further TalentOcean Insights for applicants, which will be made available through the provisions of subsequent TalentOcean Insights or TalentOcean Roles purchases.

 

13. Masterclasses, Consulting and Coaching Services

 

Masterclasses, Consulting and Coaching General Terms and Conditions

 

The following terms apply to your use of Masterclasses, Consulting or Coaching services:

 

  • You acknowledge that the information provided in the Masterclasses is for informational purposes only and should not be relied upon as the sole basis for making decisions.
  • You agree to comply with all applicable laws and regulations in connection with your use of the Masterclasses.
  • You acknowledge that the Company is not responsible for the accuracy, completeness, or reliability of any information provided in the Masterclasses.

 

Masterclasses, Consulting and Coaching Service Terms and Conditions

 

Please read these service terms and conditions (“Agreement”) carefully before registering for the services offering by ConnectingPM (“Supplier”, as defined below). By using this website and the services, you agree to become bound by the terms and conditions of this agreement on behalf of yourself of the organization, company or entity for which you (“Customer” or “you”) and represent that you have the authority or you do not agree to all the terms and conditions of this agreement, you must not accept this agreement, and you will not have any right to use the services offered by Supplier. Registration by “bots” or other automated methods are not permitted. Supplier’s acceptance is expressly conditioned upon your assent to all the terms and conditions of this agreement, to the exclusion of all other terms; if this agreement is considered an offer by supplier, acceptance is expressly limited to this agreement.

 

We may change this Agreement by notifying you of such changes by reasonable means, including by posting a revised Agreement on the Website. Such changes will not apply to any claim prior to the date we post the revised Agreement containing such changes or if we have otherwise notified you of such changes. Visiting or using the Website after any changes to this Agreement confirms your acceptance of such changes. The Last Updated section will indicate when this Agreement was last modified. We may change or discontinue all or any part of the Website (including access to the Website through external links) at any time and without liability; charge, change or waive any fees required to use the Website; or provide opportunities to some or all users of the Website.

 

This Agreement governs users access to and participation in ConnectingPM's Service Portal as applied for in the registration process. The Customer represents and warrants that they are:

 

ConnectingPM Service Portal Registration

 

At the time you enrol in a Service, you will be a registered user on the ConnectingPM Service Portal and:

 

  • That you have read and understood the  Privacy Policy .
  • That you agree to these Terms and Conditions (the “Agreement”):
  • That you acknowledge and agree that your license to use the Website is automatically revoked if you attempt to use the Website for any other purpose.

 

ConnectingPM Consulting and Coaching Services

 

  • Payment in full is required before the commencement of services.
  • Services commence with an Initial Consultation to (if applicable, review Assessment results) define requirements along with establish expected goals, outcomes and success criteria. The time allocated for the Initial Consultation will not be deducted from the total hours consumed.
  • Coaching and Consulting Service Packages have a minimal start date of 14-days from the date of enrolment.
  • Coaching and Consulting Service Packages are designed for one-hour sessions to occur on a weekly basis. If the Customer desires to reallocate the hours in their service packages to occur in multi-hour increments, a request must be made during the Initial Consultation.
  • All service packages have expiration dates that follow their pre-defined number of hours plus 6 weeks. For example, if a service package has five (5) hours, the expiration of the package is 11 weeks from the date of enrolment, a service package has ten (10) hours, the expiration of the package is 16 weeks from the date of enrolment, a service package has twenty (20) hours, the expiration of the package is 26 weeks from the date of enrolment. If the Customer need to extend the expiration date of their service packages, a request must be made prior to the expiration date.
  • ConnectingPM will not issue refunds for any cancelled services but reserves the right to issue service credits for the Customer to re-enrol for a service at a future date.
  • ConnectingPM facilitates all coaching and consulting session using virtual communication, Microsoft Teams. Customers must schedule coaching and consulting sessions using the booking links supplied in the service program assignments.
  • ConnectingPM may elect to change the prices on service packages at any time. Customers with active enrolments will retain current pricing through the end of the Service.

 

Coaching Service Packages

 

  • Coaching services are focused on personal development and career advice, for soft skills through to the core of your industry skills and competencies. Coaching services do not include ConnectingPM facilitators executing any business-related deliverables.
  • Customers must complete a pre-coaching assignment which requires the completion of ConnectingPM’s Coaching Assessment prior to scheduling the first coaching session.
  • ConnectingPM will upload a coaching session summary to each Coaching Session assignment that includes Customer feedback, coaching observations, recommendations/insights, utilization of hours in the service package and more.

 

Consulting Service Packages

 

  • Consulting services are focused on planning, executing, and transforming business services, across multiple service industries. Our team works directly with you and your team to define and deliver to your requirements.
  • Customers will be required to sign a mutual Non-Disclosure Agreement prior to the commencement of any consulting session. Prior to the first consulting session, the Customer must complete the pre-consultation assignment to provide the authorized signatory contact and business details to pre-fill the non-disclosure agreement for electronic signature.
  • ConnectingPM will upload a consulting session summary to each Consulting Session assignment that includes Customer feedback, progress towards outcome/goals, recommendations/insights, utilization of hours in the service package and more.

 

Masterclasses

 

  • Payment in full is required before the commencement of services.
  • Access to the Community Forum is only eligible for paid applicants of a Masterclass.
  • Access to the Community Forum expires one year (12-months) from the date of enrolment (i.e. the date your request was approved to enrol)
  • No refunds will be issued after purchase – Customers who cannot attend a purchased Masterclass can request a service credit (prior to the scheduled date of the Masterclass) via info@connectingpm.com to re-enrol in a future Masterclass or use toward another ConnectingPM Service.

 

Masterclasses, Consulting and Coaching Virtual Communication

 

ConnectingPM uses virtual communications to facilitate all ConnectingPM Services. You understand that ConnectingPM relies on the functionality of third-party providers and technical delays or outages may occur. We cannot guarantee the technical capabilities of third parties to receive, transmit or support such telephone or video communications We will reschedule any impacted sessions in their entirety.

 

YOU UNDERSTAND AND AGREE THAT THERE IS NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSFER DURING YOUR PARTICIPATION IN VIRTUAL COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO AUDIO/VISUAL CONDITIONS OR PHOTOGRAPHS OR PHOTOGRAPHS BY YOU. YOU ACKNOWLEDGE AND AGREE THAT CONNECTINGPM IS NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION YOU SHARE OR TRANSFER DURING YOUR USE OF VIRTUAL COMMUNICATIONS. CONNECTINGPM ASSUMES NO LIABILITY FOR MISUSE OF ANY DATA YOU SHARE OR TRANSFER THROUGH THE USE OF VIRTUAL APPLICATION CALLS.

 

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL COMMUNICATIONS AT YOUR SOLE DISCRETION AND RISK AND THAT ACTUALLY DISCLAIM ANY LIABILITY ARISING FROM YOUR PARTICIPATION.

 

ConnectingPM Coaching Assessments 

 

ConnectingPM Coaching Assessments is an online questionnaires for the provision and assessment of skills and competencies (“Professional Insights”), and of Professionals’ responses (“Scores”) through the Website. After you submit a Coaching Assessment, a Facilitator will review the Scores to prepare for your Coaching service.

 

A Coaching Assessment is solely intended to evaluate personal, professional and project management skills. It is not a method of evaluating a Professional’s overall capabilities as a professional but to provide insights on the strengths and areas of development in skills and competencies relevant to an industry profession. ConnectingPM will not commence a Coaching service without the Coaching Assessment being completed within 30-days. If you fail to complete the Coaching Assessment, you may forfeit the ability to complete your Coaching service in the predefined service period.

 

You agree and acknowledge that Coaching Assessments and Scores can only be useful and valuable if the content is kept confidential. You therefore agree to keep the content of Coaching Assessments and Scores confidential and not to reproduce or discuss them with others, except for communications between you and a ConnectingPM Facilitator about the Coaching Assessment you received and the Score you received from ConnectingPM.

 

ConnectingPM may also offer you the option to retake an Assessment (after proven training or 6-months).

 

Masterclasses, Consulting and Coaching Governing Law

 

This Agreement shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. All disputes between ConnectingPM and the Recruiter (whether or not such dispute involves a third party) shall be submitted exclusively to the competent court of law in Amsterdam, the Netherlands. Our failure to enforce any right or provision of this Agreement shall not be considered a waiver of those rights. If any provision of this Agreement is held to be invalid or unenforceable by a court, the remaining provisions of this Agreement shall remain in effect. This Agreement constitutes the entire agreement between us regarding our Service and supersedes and replaces any prior agreements we might have between us regarding the Service.

 

Masterclasses, Consulting and Coaching Collective Process Indemnification

 

By using the Website and in exchange for the services offered by ConnectingPM, you acknowledge that ConnectingPM may provide them only under the terms and conditions set forth herein. As partial compensation for your use of the Website and these services, you agree not to sue ConnectingPM as a class claimant or class representative, join as a class claimant, or participate in any way as an injured party in a class action. lawsuit against ConnectingPM regarding your use of the Website. In addition, your participation in the TalentOcean for Professionals service, as a TalentOcean Professional, of the Website is free of charge and you acknowledge that part of the price you pay to use this Website, your acceptance of these Terms and Conditions includes this class action waiver. If you do not agree to any part of these terms, you may not use the Website. However, nothing in this section shall limit your rights to sue as an individual plaintiff, including in local court, subject to the Governing Law

 

14. Disclaimer of Warranties; Limitation of Liability

 

Our Services are provided "as is" and without warranties of any kind, either express or implied. The Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Company does not warrant that our Services will be uninterrupted or error-free, or that any defects in our Services will be corrected.

 

In no event shall the Company be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with these Terms or your use or inability to use our Services.

 

15. Governing Law

 

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law provisions.

 

16. Changes to Terms

 

We reserve the right to modify these Terms at any time, in our sole discretion. If we make any material changes, we will notify you by posting the updated Terms on our website. Your continued use of our Services after any such changes will constitute your acceptance of the new Terms.

 

17. Contact Information

 

Please email  info@connectingpm.com  with any questions about these Service Terms or Service Agreements.

 

Updated: March 3rd, 2023.